Dispatcher Job at Aculabs, East Brunswick, NJ

RklNTnF4YmxWMlJmR3pyUXQ0a016TWZu
  • Aculabs
  • East Brunswick, NJ

Job Description

Job Summary As a Dispatcher at Aculabs, you will be responsible for overseeing specimen collection services across a designated region. Your primary role is to coordinate and support the activities of our mobile team—including phlebotomists and couriers—to ensure all blood draws and specimen pickups are completed accurately, on time, and in accordance with company protocols. About the Company Aculabs, a leading provider of laboratory services to long-term care facilities throughout the Mid-Atlantic, is looking for a detail oriented dispatcher to join our team. Aculabs has been proudly family-owned and operated since 1972. If you’re interested in joining our team, we’d love to hear from you! Benefits

  • Competitive pay
  • Paid time off
  • Health insurance and retirement benefits
Responsibilities
  • Coordinate route coverage for mobile staff by assigning phlebotomists and couriers based on service needs.
  • Monitor field performance and communicate issues to supervisors.
  • Verify timekeeping records, communicate discrepancies, and ensure documentation of absences with accuracy.
  • Track and confirm specimen arrival and assignment completion using company software and reporting tools.
  • Ensure timely completion of all scheduled and STAT venipunctures and pickups.
  • Communicate effectively with Client Services and other internal teams about service disruptions.
  • Participate in required weekend rotation and maintain reliable attendance.
Requirements
  • Proficiency in Google Workspace (Docs, Sheets, Gmail, etc.)
  • Ability to learn and navigate CRM and dispatch systems such as RingCentral, SugarCRM, Encore, and Power BI
  • Exceptional attention to detail with the ability to manage high-volume tasks in a fast-paced setting
  • Strong written and verbal communication skills
  • Ability to work collaboratively with internal teams including Regional Supervisors, Quality Assurance, and Client Services
  • High school diploma or equivalent required
  • Experience in healthcare, logistics, dispatch, or medical office administration preferred
Aculabs is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Tags

Full time, Local area, Weekend work,

Similar Jobs

Platinum Legal Search Group, LLC

Corporate Attorney | Corporate Associate | Corporate Counsel | Corporate Partner Lateral Opportunities - BigLaw & Boutique Job at Platinum Legal Search Group, LLC

 ...Interest: ~ Mergers & Acquisitions (M&A) & Private Equity ~ Securities & Capital Markets ~ Fund Formation & Investment Management ~ Structured Finance, Banking, & Private Credit ~ Venture Capital & Emerging Companies ~ Corporate Governance & Regulatory... 

John Michael Kohler Arts Center

Museum Tour Coordinator (K - 12) Job at John Michael Kohler Arts Center

Do you have a passion for arts education and a talent for engaging young learners? Join our Education team at the John Michael Kohler...  ...hear; and smell. The employee will also frequently move through gallery spaces to complete this job. The employee should be able to lift... 

Beth Israel Lahey Health

Staff Therapist - Radiation Job at Beth Israel Lahey Health

 ...Non-Exempt**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**Radiation Therapy**Job Description:****Essential Responsibilities:**+ Provides patient education in order to maximize patient compliance with... 

GearUp2Success

Business and Life Coach Job at GearUp2Success

 ...Were offering a unique opportunity for experienced life, mindset, or business coaches to join our team and create an additional stream of income. This role allows you to work independently, without direct supervision, and gives you the flexibility to work from home or... 

NTT DATA, Inc.

Pega Senior Systems Architect - Plano, Texas Job at NTT DATA, Inc.

 ...us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Pega Senior Systems Architect - Plano, Texas to join our team in Plano, Texas (US-TX), United States (US). This is a permanent, fulltime...