Job Description

Willamette Valley Vineyards is looking for a sales-driven, entrepreneurial leader. This is your opportunity to be a part of the company that sets the standard for Willamette Valley Pinot Noir, and to learn about our place in the Oregon wine story.

The General Manager leads the team in creating a world-class, wine-focused destination experience for all winery guests, Wine Club Members and Owners. This role is responsible for driving sales, establishing relationships within the community, and overseeing the training and development of employees within the team. Acting as a managing partner with limited supervision, this leadership role has the determination and dedication in contributing to the success of the company

Our General Manager Position Offers:

• Competitive pay
• Health and vacation benefits.
• Generous team member discounts on dining, wine, and merchandise.

The General Manager Duties:

• Oversees all day-to-day operations and guest experiences including the Tasting Room, Wine Club Membership, Hospitality, and Kitchen.
• Help develop Willamette Valley Vineyards into a globally recognized wine and culinary travel destination in Oregon through engaging experiences, education and superior service.
• Build a customer-centric culture by listening to guests, reviews and feedback.
• Build strong Wine Club membership with focus on offerings, benefits, and member satisfaction.
• Develop wine enthusiasts into Winery Owners, and provide superior experience for Owners to celebrate their ownership with our winery.
• Acts as direct supervisor to Tasting Room Leads while providing training and support, and steps in to cover when they are absent.
• Holds weekly employee meetings, schedules with Homebase, has payroll approval oversight, development of individual work plans, development and enforcement of annual reviews.
• Develop and implement local level marketing strategies including but not limited to: community relationships, social media, and other local media outlets.
• Prepares annual budget, and implements budget by meeting sales goals and controlling expenses. Reviews financials and reports on any areas of concern.
• Tracks and makes visible key performance indicators and operational metrics in a dashboard visible to the CFO and CEO weekly, monthly, and annually.
• Works with regulatory agencies as needed to ensure all employees are following local fire, EMS, OLCC, DEQ, Health Department regulations and rules/laws.
• Ensures that direct reports maintain all appropriate supplies including, but not limited to, wine, glassware, kitchen, facilities and merchandise inventory on a daily, weekly and month-end schedule.
• Works closely with the team to regularly ensure cleanliness, orderliness of furnishings and displays, and addresses repair and maintenance issues with facilities.
• Approves invoices up to spending limit weekly. Creates purchase orders for approval.
• Ensures all company policies and procedures are followed.
• Collaborates with all department managers towards profitability and helps drive the vision and mission of WVV.
• Recommend and implement sustainability and “green” practices that improve the company’s positive impact on the environment.
• Other tasks as assigned by the CEO

Requirements:

• Must have a minimum of 5-7 years of retail, restaurant, or hospitality management experience.
• Must have a valid OLCC Servers Permit and Food Handlers Card.
• Must be available to work peak tourism and traffic times including holidays, weekends, and evenings.
• Must be able to stand for long periods of time, lift and carry 40lbs, and work in a fast paced environment.
• Have effective project management skills; ability to plan, organize, and follow-through with attention to detail.
• Enjoy working in a dynamic and fast-paced environment.
• Exceptional written and oral interpersonal communications skills. Proficient in Microsoft software products, apps and customer relationship management software.
• Exhibit a high degree of emotional intelligence, self-awareness and vulnerability.
• Exemplify supervisory skills, including the ability to lead and delegate tasks with effective follow-up.
• Willamette Valley Vineyards is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Willamette Valley Vineyards is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Founded in 1983 by Oregon native Jim Bernau with the dream of creating world-class Pinot Noir, Willamette Valley Vineyards has grown from a bold idea into one of the region's leading wineries, earning the title “One of America's Great Pinot Noir Producers” from Wine Enthusiast Magazine, and voted \Best Tasting Room\ from USA Today Readers' Choice Awards- 2024.

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