Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...Location: Onsite Oklahoma City, OK 73116 Type: Full-Time | Entry-Level About Us: We're a fast-growing lead generation... ...Assist in maintaining and improving CRM data hygiene (e.g., Salesforce, HubSpot) Generate regular performance reports for sales, marketing...
AO Globe Life has served working class families since 1951 with life, accident, and supplemental... ...where they are most comfortable: their homes via Zoom Virtual Calls Conduct Remote... ...Benefits: ~100% Work from Home ~ Paid weekly, based on a suggested schedule for...
...supportive learning environment. Our success is driven by outstanding educators, a thoughtfully selected curriculum delivered with fidelity, and a strong culture of accountability. MVRCS students consistently achieve top-tier results on state and national assessments,...
...your career goals: partnering with our customers, our communities, and each other.**Job Description**The Healthcare Middle Market Business Development Consultant develops new business by identifying prospects and initiating contact for new healthcare payments business...
...Oak Brook, IL 60523 About Us: Each Delta-T Group office is separately incorporated. Delta-T Group is a referral service for self-employed independent contractors seeking behavioral healthcare education and social service supplemental marketplace opportunities. Delta...