Operations Specialist Job at Solomon, New York, NY

RVlzQm9oWGhWV3RRRlRqVXU0WVB6c2Jsd0E9PQ==
  • Solomon
  • New York, NY

Job Description

About Solomon

Solomon is on a mission to help individuals & businesses to keep more of what they earn.

Towards that end, we are currently building the world’s first AI agentic platform for CPA and Wealth Management firms that analyzes financial data and tax law to automate both tax preparation and tax planning —seamlessly and intelligently.

Our Team

We’re a high-caliber team with various backgrounds ( Harvard, MIT, Penn, Yale, Amazon, DoorDash, Microsoft, PwC, etc), backed by Bessemer Venture Partners and various other venture capital firms.

We move fast, build boldly, and hold ourselves to a high standard. The people who thrive here share these traits:

  • Project Builders, Not Task Doers
  • Fast Decisions Under Pressure
  • Systems Thinkers by Default
  • Multi-Role Generalists
  • High Taste, High Standards
  • Comfortable in Chaos

About the Role

We’re looking for a driven and detail-oriented Operations Specialist to play a critical role in delivering high-quality work to our customers. You’ll serve as the bridge between our clients and our product/tax teams, ensuring we meet our promised turnaround times and maintain our exceptional quality bar.

This is a high-visibility role reporting directly to the CEO, ideal for someone eager to learn, take ownership, and grow quickly within a fast-paced startup environment.

What You’ll Do

  • Manage customer deliverables end-to-end to ensure timely and accurate execution
  • Coordinate closely with our product and tax teams to relay client feedback and resolve issues
  • Monitor turnaround timelines and proactively identify potential delays or blockers
  • Own internal processes to track deliverable status, client communications, and quality metrics
  • Continuously improve operational workflows to increase efficiency and scalability

What We’re Looking For

  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication
  • Comfortable operating in a fast-changing, ambiguous environment
  • A proactive problem-solver who takes initiative
  • Passion for technology, operations, or tax/accounting a plus—but not required

Job Tags

Similar Jobs

Synergy Interactive

Senior Copywriter-Social Job at Synergy Interactive

 ...content for grammatical accuracy and maintain style consistency across pieces Working knowledge of Twitter/Threads, Instagram, TikTok, Facebook, Pinterest, Reddit, and other emerging social media platforms Public speaking skills to ensure ideas are presented confidently... 

Get It - Professional Services

Customer Success Manager - Remote | WFH Job at Get It - Professional Services

 ...role, you'll be educating our customers on our comprehensive, cross-...  ...Responsibilities: Customer Relationship Management: Build and nurture lasting...  ...report cards Track success of cross-platform orders and...  ...-based, with occasional remote work allowed upon manager approval... 

SIMEDHealth

Physician - Podiatry Job at SIMEDHealth

 ...Now Hiring: Podiatry Physician Gainesville, Florida Are you a Board-Eligible or Board-Certified Podiatry Physician looking for a...  ...access to major cities, theme parks, and airports Exciting sports culture NFL, MLB, NBA, NHL, and collegiate teams nearby A... 

Vanguard-IP

Patent Prosecution Associate or Technology Specialist (Materials Science & Chemical Engineering) VIP-19736 Job at Vanguard-IP

 ...firm culture. Represent primarily mid-sized to large companies. REQUIREMENTS - Advanced degree in materials science, chemical engineering, or closely related field. - Prior patent prosecution experience. - Registration before the U.S. Patent and Trademark... 

Phillips Home Improvements

Home Improvement Sales Rep/Estimator Job at Phillips Home Improvements

 ...because Phillips Home Improvements has an exciting opportunity just for you! Who We Are: Phillips is an award-winning residential painting, roofing, gutter, siding and windows company serving the DFW metroplex. We pride ourselves on exceptional service and...