Job Description
St. Ann's Center for Children, Youth, and Families
Residential Life Coach
Hyattsville, MD About St. Ann’s
St. Ann’s is committed to lifting vulnerable children, mothers, and families out of poverty and homelessness. Our innovative housing and support programs build upon a family’s inherent strengths by providing the tools for life-long independence and self-sufficiency.
Founded in 1860 by the Daughters of Charity, the mission and vision of St. Ann’s Center is inspired by Catholic social teaching. Our highly-trained staff and volunteers recognize the dignity of every human life and create a vibrant community where every child and mother has the opportunity to reach their fullest potential.
St. Ann’s housing and support programs serve the diverse needs of women, children and families:
- : Providing pregnant and parenting young women, ages 13 to 21, with a safe and supportive place to prepare for motherhood, continue their education, and pave a path toward a family supporting career.
- : Helping single-mother families move from homelessness to independence by addressing the root causes of their instability and guiding them toward a family-supporting career.
- Clinical and Social Work Services : Helping residents and their families stabilize by providing clinical and social work services to improve their mental, emotional and behavioral health.
- : Addressing the barriers to academic and career advancement for pregnant and parenting young women. Our staff works with clients to create an individualized path toward high school completion, higher education, and a family-sustaining career.
- : A nurturing place where children from our community and in residence at St. Ann’s reach their fullest potential.
Position Summary Residential Life Coaches serve as teachers, coaches, mentors, and role models to our residents, helping them achieve their life, work, and educational goals. Following trauma-informed, strength-based, and reflective principles, they create a welcoming and safe environment that fosters resilience and promotes healing. Successful Residential Life Coaches are active listeners, excellent problem solvers, and strong relationship-builders. They exhibit positive energy, patience, empathy, and compassion. They provide instruction and role modeling on everyday life skills, offering constructive feedback and coaching to address challenges and resolve conflicts.
Essential Responsibilities:
- Establish strong, trusted coaching relationships with residents through the delivery of program content and participation in program activities.
- Participate in the admissions process for incoming residents, creating a warm, compassionate and nurturing environment so all residents feel welcomed, appreciated, and understood.
- Provide orientation to new residents and their legal guardians to help them understand program guidelines and expectations.
- Learn about each resident’s unique strengths, goals, challenges, and opportunities for growth.
- Observe residents’ interactions and provide coaching to align behaviors with expectations; teach and role model conflict resolution and problem-solving skills.
- Mentor residents on everyday living tasks with a goal of teaching essential skills necessary for independent living, such as:
- Planning and prioritizing tasks
- Evaluating options and making good choices
- Dressing appropriately for various situations
- Taking care of housecleaning routines (e.g., laundry, cleaning)
- Learning healthy eating habits
- On occasion, drive residents to medical, school, and court-related appointments and meetings.
- Observe and provide feedback to support residents’ parenting skills.
- Attend meetings and training opportunities as scheduled, providing input and feedback to the team.
- Collaborate with the team to provide quality services to residents.
- Assist residents in meeting program expectations and goals.
- Update relevant activity in the AWARDS database.
Qualifications - High School Diploma or GED with relevant work experience.
- Valid driver’s license and clean driving record.
- Minimum of one year of work experience serving at-risk and vulnerable women, teenagers, and children.
- Authentic commitment to caring for at-risk and vulnerable populations.
- Skilled communicator in written and spoken English.
- Proven ability to:
- Set goals and prioritize responsibilities
- Act as a positive role model
- Adapt to change
- Solve problems
- Make sound decisions
- Engage with people from many backgrounds and cultures
- Computer proficiency (email, Internet research, Word, use of database)
Schedule We offer full-time and part-time schedule options for the following shifts on Monday-Friday and weekends. Please indicate your preferences in your cover letter.
11 AM - 7 PM
3 PM - 11PM
Compensation $19 - $22 per hour, depending on experience
Benefits: - 11 Paid Federal Holidays
- 17 Days of Annual Leave
- 10 Days of Sick Leave
- Professional development training (including TACT2)
- Care First medical benefits covered at 90% for employees and 60% for dependents, Guardian dental insurance, 403b retirement savings plan
Job Tags
Hourly pay, Holiday work, Full time, Part time, Work experience placement, Shift work, Weekend work, Monday to Friday,